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STABLE LEADERSHIP, DRIVEN BY EXPERIENCE

Careers

Join Our Trusted Team Of Experts

Guidepost Solutions is always looking to expand our team of professionals to better meet the needs of our clients. Our employees are industry leaders, independent thinkers, solution-oriented and skillful problem solvers.

In addition to full-time employment, we also offer year-round paid internship opportunities for students and recent graduates with an interest in pursuing a career in investigations, compliance, or security, as well as paid internships for law students focusing on compliance and investigations.

Guidepost Solutions is an Equal Opportunity/Affirmative Action Employer.

CURRENT JOB OPENINGS

For more information on our current job openings, please contact the Human Resources department at careers@guidepostsolutions.com.

Position Overview:
This full-time non-exempt position. The primary responsibility of the Billing Specialist will be to coordinate and execute all processes related to invoicing transactions. This position will provide the employee the opportunity to gain valuable hands-on experience and maintain a key position on the corporate accounting team.

Responsibilities:

  • Receive and log subcontractor invoices for entry in project accounting system and process through payables module

  • Manage and coordinate the timely preparation, processing of pre-bills and month-end bills for multiple offices
  • Set-up new cases and projects in Microsoft Dynamics Great Plains
  • Partner with various employees across all offices to ensure accurate and timely issuance of bills to customers to enable prompt payment
  • Provide prompt follow-up to any billing and invoicing inquiries
  • Organize and maintain the billing files for multiple locations; other documentation thoroughly and accurately, in accordance with company policy and accepted accounting practice
  • Assist manager and department members on various special projects that get assigned to the Accounting Team
  • Ability to perform under strict deadlines
  • Ability to work overtime hours on certain key dates during the monthly close or other times in which the departmental workload is at a high level
  • Other duties as assigned

Knowledge and Skill Requirements:

  • Bachelor’s degree preferred; Associates Degree in Business, Accounting, or a related field minimally required.

  • Three (3) to five (5) years’ experience in billing functions, preferably in consulting (i.e. Law Firm, Accounting Firm, Architect Firm, Engineering Firm etc.)
  • Experience working with Great Plains and Jovaco software with an emphasis on the billing modules a plus
  • Intermediate to advanced skills in Microsoft Office with a strong emphasis in Excel and MS Word
  • Effective organizational and time management skills with experience working in a fast-paced and high volume environment with an emphasis on accuracy and timeliness
  • Strong verbal and written communication skills and the ability to interact in a professional manner are required as this position will have a high level of exposure with both company employees and sub-contractors
  • Collaborative team player with the desire to assist all members of the Accounting Team

Position Overview:
This full-time position requires an experienced individual with project management skills, customer relations skills, physical and technology security subject matter expertise, strategic planning skills, time management skills and proven written and verbal communication skills.

Responsibilities:

  • Physical security consulting and security system project management, design, implementation, and quality control.

  • Security master planning program development and report writing.
  • Managing consulting assignments for key clients and supporting large project team deliverables as directed by management
  • Customer relations, including maintenance of customer satisfaction metrics, responding to customer inquiries, supporting new customer opportunity proposal creation and expanding customer opportunities, responding to client phone inquiries, and answering technical end user questions
  • Meeting client budget, quality control, and schedule requirements for assigned projects
  • Management of time and region project budgets/job profitability, including prioritization of tasks, timing and deadlines to manage multiple deliverables
  • A motivated self-starter with a focus on consistency. Understand the task at hand and always work with your internal team to better any process for accuracy, efficiency and productivity
  • Communicate with your team and manager to eliminate last minute issues providing ample time to mitigate obstacles and address challenges
  • Project manager for large complex projects and clients
  • Understanding of project management life cycle, with an ability to read and understand proposals and develop preliminary project plans (tasks, timeframes, deliverables)
  • Track project related issues and work with Project Manager and project team members to follow up on issues and status. Identify barriers to resolving issues and work with Project Manager to develop strategies to overcome barriers; provide follow activities around issues
  • Project scheduling & coordination
  • Project financial profitability
  • Management of team dynamics and team execution of project deliverables
  • Effective communication & project documentation
  • Utilizes your experience and expertise in developing and implementing best practices, standards and processes
  • Field surveys & meetings
  • Travel as required – Domestic and International
  • Other duties assigned

Knowledge and Skill Requirements:

  • Strong and proven knowledge of security systems design.

  • Strong and proven physical security background including CPTED, defense in depth, and other industry practices.
  • Bachelor’s degree preferred or equivalent working experience of seven (7) years in security systems design and project management.
  • Understanding of project management life cycle, with an ability to read and understand proposals and develop from preliminary design through bid process to construction administration
  • Strong verbal and written communication skills
  • Able to independently drive projects through to completion
  • Analytical and have good problem solving skills Ability to achieve project goals in a fast paced environment with multiple conflicting priorities
  • Desired certifications: ASIS CPP, PSP; Construction and or project management PMI certifications
  • Software Application Requirements: MS Office Suite (Word, Excel, PowerPoint, OneNote, Outlook), SmartSheet and Microsoft Project Manager applications, Autodesk Design Review and Bluebeam – Current Version
  • Comfortable talking to new clients about new opportunities and expansion of existing engagement.

Position Overview:
This full-time position requires an individual with subject matter expertise as well as experience in
project management, development of design drawings and specifications, strategic project planning, time management, and proven written and verbal communication skills

Responsibilities:
Manages the delivery of consulting and design services for project related telecommunications systems and infrastructure, including:

  • Structured cabling design and selection related to:
    • Backbones
    • Coaxial Cabling
    • Fiber Optic Cabling
  • Wireless and associated infrastructure
  • Cellular and In-Building Distributed Antenna Systems (DAS)
  • Emergency Responder Radio Coverage System (ERRCS)
  • Outside Plant (OSP) Distribution
  • Telecommunications Pathways
  • Telecommunications Spaces design related to:
    • Heat and Power Load Calculations
    • HVAC Requirements
    • Electrical Power Requirements
    • Grounding and Bonding Requirements
    • Architectural Requirements
  • Represents the consulting practice when requested for business development efforts including proposal writing, client interviews, presentations, and to professional organizations
  • Develops design drawings and specifications construction documents
  • Manages customer relations, including client expectations, scope against contract, ongoing communications, and feedback for satisfaction and project lessons learned
  • Responsible for meeting client budget, quality control, and schedule requirements for assigned projects
  • Manages project resources, including scheduling, prioritization of tasks, timing and deadlines to manage multiple deliverables, and sub-consultants
  • Understanding of project management life cycle, with an ability to read and interpret Requests for Proposals (RFP) and articulate project scope and fees for proposals
  • Develop Construction Cost estimates
  • Create preliminary project schedules (key tasks, project scope responsibility matrix, major deliverables, milestones and critical path)
  • Track project related issues, anticipate risks, and work with project team members to mitigate risks and resolve problems quickly. Identify barriers to resolving issues and develop strategies to overcome; execute on follow up activities
  • Oversee project documentation, including quality control of all project deliverables to client
  • Collaborates and Coordinates in Integrated Project Delivery (IPD) when the project requires
  • Contributes to the ongoing development and implementation of best practices, standards and processes
  • Remain current in the telecommunications and DAS fields relating to manufacturer products, installation labor services and techniques
  • Travel as required

Knowledge and Skill Requirements:

  • Project Management experience preferred. Experience in project management processes including knowledge of project management software tools, templates, and project management techniques
  • A minimum of five years of dedicated telecommunications infrastructure design experience
  • Strong verbal and written communication skills
  • Self-starter. Ability to work effectively in a collaborative organization
  • Comfortable engaging with new clients about potential opportunities and existing clients about the expansion of current relationships
  • Understanding of basic business economics, including project financials, profitability and revenue
  • Ability to independently drive projects through to completion
  • Ability to work in virtual team environments leveraging technology
  • Analytical with excellent problem solving skills that is positively forward looking
  • Ability to prioritize and meet project goals in a fast-paced environment with multiple conflicting priorities
  • Ability to process wireless spectrum benchmark data collecting for signal levels and qualities pertaining to WiFi, Cellular (DAS), and Public Safety (ERRCS)
  • Understanding of National, State and Local Codes applicable to Telecommunications and other related intradisciplinary trades.

Preferred design background in Telecommunications and Wireless::

  • Healthcare
  • OSHPD
  • Education
  • Municipal

Position Overview:
This full-time position requires an individual with subject matter expertise as well as experience in project management, development of design drawings and specifications, strategic project planning, time management, and proven written and verbal communication skills.

Responsibilities:

  • Electronic security systems and low-voltage systems consulting, design, project management, implementation, and quality control

  • Develop design drawings and specifications construction documents
  • Understanding of project management life cycle, with an ability to read and understand proposals and develop designs from preliminary design through bid process to construction administration
  • Manage consulting and design assignments for key clients and support large project team deliverables as directed by management
  • Meeting the client’s scope, schedule, and budget requirements for assigned projects
  • Project scheduling and coordination
  • Managing project budgets and overall profitability
  • Track project related issues and work with project team members to successful resolution
  • Identify barriers to resolving issues and work to develop strategies to overcome barriers;
    provide organized follow-up activities and documentation

  • Understanding of project management life cycle, with an ability to read and interpret Requests for Proposals (RFP) and articulate project scope and fees for proposals
  • Develop Construction Cost estimates
  • Create preliminary project schedules (key tasks, project scope responsibility matrix, major deliverables, milestones and critical path)
  • Customer relations, including maintenance of customer satisfaction metrics, responding to customer inquiries, answering phone inquiries, and answering technical end user questions
  • Represents the consulting practice when requested for business development efforts including proposal writing, client interviews, presentations, and to professional organizations
  • Responsible for effective internal and external communication
  • Conduct field surveys and client meetings
  • Develop and implement best practices, standards, and processes
  • Travel as required

Knowledge and Skill Requirements:

  • Project Management experience preferred. Experience in project management processes including knowledge of project management software tools, templates, and project management techniques
  • A minimum of five years of dedicated electronic security design experience
  • Strong verbal and written communication skills
  • Self-starter. Ability to work independently and collaboratively
  • Comfortable engaging with new clients about potential opportunities and existing clients about the expansion of current relationships
  • Understanding of basic business economics, including project financials, profitability and
    revenue

  • Ability to independently drive projects through to completion
  • Ability to work in virtual team environments leveraging technology
  • Analytical with excellent problem solving skills that is positively forward looking
  • Ability to prioritize and meet project goals in a fast-paced environment with multiple conflicting priorities

Preferred design background in Electronic Security::

  • Access Control and Alarm Monitoring
  • Video Surveillance
  • Intrusion Detection
  • Security Communications
  • Command and Control Software
  • Incident Reporting and Case Management Software
  • Computer Aided Dispatch Software
  • Security Operations Centers
  • Visitor Management
  • Infant Tagging
  • Nurse Call
  • Turnstiles

Desired Certifications::

  • Physical Security Professional (PSP) – ASIS International
  • Certified Protection Professional (CPP) – ASIS International
  • Construction Documents Technologist (CDT) – Construction Specifications Institute
  • Project Management Professional (PMP) – Project Management Institute

Desired Software Experience::

  • Microsoft Office applications
  • Microsoft Project
  • Bluebeam Revu
  • Web Collaboration (Newforma,Prolog,GoToMeeting, Webex, Zoom,Skype, etc.)

Position Overview:
This full-time position requires an experienced individual with project management skills, customer relations skills, subject matter expertise, strategic planning skills, time management skills and proven written and verbal communication skills.

Responsibilities:

  • Effectively and professionally interface amongst various departments within a corporate environment.
  • Oversee, manage and direct security and low-voltage system project management, design, implementation, and quality control.
  • Security operations understanding and security master planning report writing.
  • Customer relations, including maintenance of customer satisfaction metrics, responding to customer inquiries, supporting new customer opportunity proposal creation and expanding customer opportunities, responding to client phone inquiries, and answering technical end user questions
  • Meeting client budget, quality control, and schedule requirements for assigned projects
  • Management of time and project budgets/job profitability, including prioritization of tasks, timing and deadlines to manage multiple deliverables
  • A motivated self-starter with a focus on consistency. Understand the task at hand and always work with your internal team to better any process for accuracy, efficiency and productivity
  • Communicate with your team and manager to eliminate last minute issues providing ample time to mitigate obstacles and address challenges
  • Understanding of project management life cycle, with an ability to read and understand proposals and develop preliminary project plans (tasks, timeframes, deliverables)
  • Track project related issues and work with Project Manager and project team members to follow up on issues and status. Identify barriers to resolving issues and work with Project Manager to develop strategies to overcome barriers; provide follow activities around issues
  • Project scheduling & coordination
  • Project financial profitability
  • Management of team dynamics and team execution of project deliverables
  • Effective communication & project documentation
  • Utilizes your experience and expertise in developing and implementing best practices, standards and processes
  • Field surveys & meetings
  • Travel as required – Domestic and International
  • Other duties assigned

Knowledge and Skill Requirements:

  • A minimum of seven years in project management
  • Knowledge in the low voltage systems and life safety/security industry
  • Strong verbal and written communication skills
  • Experience in project management process; knowledge of project management software tools, templates and management techniques
  • Able to independently drive projects through to completion
  • Analytical and have good problem-solving skills Ability to achieve project goals in a fast-paced environment with multiple conflicting priorities
  • Desired certifications: ASIS CPP, PSP; Construction and or project management PMI certifications
  • Software Application Requirements: Microsoft Office, SmartSheet and Project Manager applications, Autodesk Design Review and Bluebeam – Current Version
  • Understand project financials, profitability and revenue

Position Overview:
Full-time position requires an individual with physical security knowledge, understanding of security operations, security technology, project management skills, subject matter expertise, strategic planning skills, time management skills and proven written and verbal communication skills.

Responsibilities:

  • Understanding of Corporate Security, physical security, security operations and coordinating security efforts within a corporate environment
  • Ability to work as outsourced Security Manager. Establishing and enhancing a corporate security function within a client’s organization
  • Managing consulting assignments for key clients and supporting large project team deliverables as directed by management
  • Customer relations, including maintenance of customer satisfaction metrics, responding to customer inquiries, answering phone inquiries, and answering technical end user questions
  • Meeting client budget, quality control, and schedule requirements for assigned projects
  • Management of your time and our project budgets/job profitability, including prioritization of tasks, timing and deadlines to manage multiple deliverables
  • A motivated self-starter with a focus on consistency. Understand the task at hand and always work with your internal team to better any process for accuracy, efficiency and productivity
  • Understanding of project management life cycle, with an ability to read and understand proposals and develop preliminary project plans (tasks, timeframes, deliverables)
  • Track project related issues and work with Project Manager and project team members to follow up on issues and status. Identify barriers to resolving issues and work with Project Manager to develop strategies to overcome barriers; provide follow activities around issues
  • Project scheduling & coordination
  • Effective communication & project documentation
  • Utilizes your experience and expertise in developing and implementing best practices, standards and processes
  • Field surveys & meetings
  • Travel as required – Domestic and International
  • Other duties assigned

Knowledge and Skill Requirements:

  • A minimum of 5 years in security
  • A minimum of 2 years as a manager or director within a corporate security environment overseeing security operations
  • Knowledge physical security, security operations and security technology
  • Strong verbal and written communication skills
  • Experience in project management process; knowledge of project management software tools, templates and management techniques
  • Able to independently drive projects through to completion
  • Analytical and have good problem solving skills Ability to achieve project goals in a fast paced environment with multiple conflicting priorities
  • Desired certifications: ASIS CPP
  • Software Applications Requirements: MS Office Suite (Word, Excel, PowerPoint,
  • OneNote, Outlook), MS Project Manager, Bluebeam

  • Comfortable talking with new clients about new opportunities and expansion of existing engagements
  • Understand project budgeting, financials, profitability and revenue

Position Statement of Purpose:
Managed Services provides expertise load-balanced virtual headcount for the outsourced and ongoing administration and optimization of integrated Security Management Platforms, a cost-effective solution for clients and recurring revenue model for the practice. The Support Analyst reports to the Manager, Managed Services and is an hourly, non-exempt position. This position provides technical support and process management for Managed Services clients. This is an hourly, non-exempt position.

Description of Broad Function & Scope:

  • Basic to intermediate understanding of supported systems and associated troubleshooting capability.
  • Provides support and resolution management
  • Gains familiarity with platform troubleshooting and system functionality
  • Supports the full service of Managed Services clients

Duties / Tasks Critical to Success:

  • Troubleshooting & Triage of Support Requests
  • Ensures Integrity of Support Response and Service Level
  • LifeCycle Management of Support Requests
  • In-Bound Call Management
  • Process Management
  • Documentation Management
  • Full System Programming (Application Level)

Key Functional / Relational Responsibilities:

  • Quality Service Level for Internal & External Customers & Co-Providers.
  • Demonstrating Ownership of Individual Delivery
  • Contribution to the Managed Services Common Body of Knowledge
  • Support of Other Analyst Functions as Needed

Description of Relationships:

  • Reports to Manager of Guidepost Managed Services
  • Seeks Assistance / Input from More Experienced Analysts as Needed
  • Contributes to Positive Quality of Work Environment & Morale
  • Maintains Positive Work Relationship with Internal & External Co-Providers

After Hours Work:

  • Part of a Team-Oriented On-Call Rotation to Support After-Hours Critical Outages.

Knowledge / Experience Requirements:

  • 2 to 3 years industry experience with integrated Access Control / Security Management Platforms OR 2 to 3 years IT experience
  • Will obtain knowledge and manufacturer certification in one or more primary system(s) supported
  • Will obtain understanding of Security Management Platform impact on Security Operations
  • Experience with Corporate Culture and/or Dynamics of Regulated Business Operations

Skills Requirements:

  • Customer Service & Support
  • Communication: Written & Verbal
  • Technology Literate
  • Troubleshooting
  • Critical Thinking
  • Multi-Tasking
  • Conflict Resolution

Position Statement of Purpose:
Managed Services provides expertise load-balanced virtual headcount for the outsourced and ongoing administration and optimization of integrated Security Management Platforms, a cost-effective solution for clients and recurring revenue model for the practice. The Enterprise Analyst enables Guidepost Solutions to manage the overall service delivery of large accounts encompassing numerous analysts with various roles.

Description of Broad Function & Scope:

  • Has intermediate to advanced understanding of the supported systems and associated troubleshooting capability.
  • Manages dynamic allocation of resources in alignment with near, middle, and long-term deliverable requirements.
  • Responsible for managing overall team skill set & process knowledge.
  • Managing Client Relations & Expectations
  • Supports the full service of Managed Services clients

Duties / Tasks Critical to Success:

  • Ownership of Overall Service Delivery
  • Team Oversight & Coordination, Auditing of Service Level & Processes
  • Life Cycle Management of All Requests
  • In-Bound Call Team Posture Management / Escalation Management
  • Process Establishment, Improvement, Management, & Documentation
  • Documentation Creation & Management
  • Extensive coordination with Internal & External Customers & Co-Providers
  • Performs Any Analyst Function as Needed

Key Functional / Relational Responsibilities:

  • Quality Service Level for Internal & External Customers & Co-Providers
  • Providing Leadership and Ensuring Teamwork
  • Contribution to the Managed Services Common Body of Knowledge
  • Training & Education of External Customers and Internal Co-Providers
  • Support of Other Analyst Functions as Needed


Description of Relationships:

  • Reports to Manager of Guidepost Managed Services
  • Provides Mentorship & Training to Other Analysts
  • Contributes to Positive Quality of Work Environment & Morale
  • Maintains Positive Work Relationship with Internal & External Co-Providers
  • Provides Day-To-Day Guidance/Direction on Work Focus for Other Analysts

After Hours Work:

  • Part of a Team-Oriented On-Call Rotation to Support After-Hours Critical Outages

Knowledge / Experience Requirements:

  • 3 to 5 years industry experience with integrated Access Control / Security Management Platforms
  • In-Depth knowledge and manufacturer certification in one or more primary system(s) supported
  • Experience cohering Security Management Platforms with Security Operations
  • Understanding of Project Management Concepts
  • Knowledge of Database Concepts
  • Knowledge of Network Concepts
  • Experience with Corporate Culture and/or Dynamics of Regulated Business Operations
  • Experience Managing Client Relationships and Expectations

Skills Requirements:

  • Customer Service & Support
  • Communication: Written & Verbal
  • Technology Literate
  • Troubleshooting
  • Critical Thinking
  • Strategic Thinking
  • Multi-Tasking
  • Workload Prioritization
  • Conflict Resolution

Position Overview:
This position will support Guidepost Solution’s local and national project management consulting teams to complete design packages in a timely and professional manner. This individual will perform project level production of low-voltage and security drawing packages in Autodesk Revit. This includes:

  • Project setup
  • Device floor plans
  • Device and equipment installation details
  • Device schedules
  • Riser diagrams
  • Wiring details
  • Sequence of operations

Responsibilities:

  • Assist BIM Specialist with tasks related to the deployment of Revit throughout practice.
  • Assist in the maintenance of the firm’s BIM symbol library.
  • Perform production workflow to meet delivery deadlines and internal Project Managers expectations.
  • Perform drawing package updates as directed by Project Managers.
  • Other duties as assigned.

Knowledge and Skill Requirements:

  • Must have a minimum of 2-years of industry experience in production drawing environments with at least one year working with Autodesk Revit.
  • Must have demonstrated experience with the setup, maintenance, and troubleshooting of BIM models on projects.
  • Must have experience using AutoCAD and Revit for MEPS systems and a working knowledge of Navisworks.
  • Must have a general understanding of BIM best practices and standards.
  • Must have a familiarity with low voltage design and systems.
  • Excellent verbal & written communication skills.
  • Must be proficient in standard office software packages, (Microsoft Office, Google Apps, FTP, Design Review and collaborative software).

Position Overview:
This full-time position requires an experienced individual with project management skills, customer relations skills, subject matter expertise, strategic planning skills, time management skills and proven written and verbal communication skills.

This position is embedded within the client’s corporate environment at their facilities in San Francisco.

Responsibilities:

  • Work as an extension of the clients’ corporate security team providing account administration, project management, physical security and security technology expertise.

  • Effectively and professionally interface amongst various departments within a corporate environment.
  • Oversee, manage and coordinate security technology project management, design, implementation, and quality control.
  • Security operations understanding
  • Manage / update security program document that defines security criteria for client sites.
  • Customer relations, including maintenance of customer satisfaction metrics, responding to customer inquiries, supporting new customer opportunity proposal creation and expanding customer opportunities, responding to client phone inquiries, and answering technical end user questions
  • Meeting client budget, quality control, and schedule requirements for assigned projects
  • Management of time and project budgets/job profitability, including prioritization of tasks, timing and deadlines to manage multiple deliverables
  • A motivated self-starter with a focus on consistency. Understand the task at hand and always work with your internal team to better any process for accuracy, efficiency and productivity
  • Communicate with your team and manager to eliminate last minute issues providing ample time to mitigate obstacles and address challenges
  • Understanding of project management life cycle, with an ability to read and understand proposals and develop preliminary project plans (tasks, timeframes, deliverables)
  • Track project related issues and work with Project Manager and project team members to follow up on issues and status. Identify barriers to resolving issues and work with Project Manager to develop strategies to overcome barriers; provide follow activities around issues
  • Project scheduling and coordination
  • Project financial profitability
  • Management of team dynamics and team execution of project deliverables
  • Effective communication and project documentation
  • Utilizes your experience and expertise in developing and implementing best practices, standards and processes
  • Field surveys and meetings
  • Travel as required – Domestic and International
  • Other duties assigned

Knowledge and Skill Requirements:

  • A minimum of seven years in project management

  • Experience within a corporate environment.
  • Knowledge in the low voltage systems and life safety/security industry
  • Strong verbal communication skills
  • Exceptional written and organizational skills
  • Organized and capable of managing multiple concurrent project schedules and deliverables.
  • Experience in project management process; knowledge of project management software tools, templates and management techniques. Familiarity with Smartsheet or similar web-based project tracking software.
  • Able to independently drive projects through to completion
  • Analytical and have good problem solving skills Ability to achieve project goals in a fast-paced environment with multiple conflicting priorities
  • Desired certifications: ASIS, PSP; Construction and or project management PMI certifications
  • Software Application Requirements: Google ‘G-Suite’ (Gmail, Hangouts, Calendar, Docs, Sheets, Forms, Slides and Sites), SmartSheet and Project Manager applications, Autodesk Design Review and Bluebeam – Current Version
  • Understand project financials, profitability and revenue

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