At Guidepost Solutions, our experience has taught our team that employees become whistleblowers when they are frustrated with their company’s response to internal complaints. Corporate culture must encourage reporting and prohibit retaliation, and employees should be trained on the company’s reporting channels and know how to use them.
We recognize the risk companies face when their employees choose to act as whistleblowers instead of reporting internally. Consequently, we help companies implement internal reporting structures and compliance programs that encourage employees to turn first to the company for help. As part of this implementation, we offer training for employees on how to report misconduct, both internally and externally.
We also train company employees tasked with receiving complaints on how to effectively elevate the reports to a central location/repository so that no complaints fall through the cracks. When a complaint is received, our team members can be brought in to help manage the investigation to make sure that it is reviewed efficiently and effectively. The presence of an independent and objective reviewer oftentimes reassures the employee who filed the complaint that their concern is being addressed in the proper manner.
We also understand that at times a company’s system is corrupted, and acting as a whistleblower becomes the best option for employees to report wrongdoing. In these instances, we can assist either the government or the company, in thoroughly investigating the complaint. Additionally, our ethics and compliance experts can perform reviews of the company’s existing systems, both as an independent measure by the company and as part of a monitorship required by a government agency. Our reviews help our clients to identify vulnerabilities and implement stronger and more effective compliance programs to restore employee confidence in the company’s compliance program.
Finally, our experts can help a company identify vendors to manage the ongoing whistleblower program and develop protocols to ensure the successful execution of a whistleblower program.
Whistleblower provisions are constantly evolving and companies must stay up to date with these changes. We are experts on the provisions and can help educate companies and their employees on what these laws and provisions mean to them. Our objective is to make sure that the employees and the companies they work for are aware of the tools at their disposal to report and correct unethical and unlawful behavior.